Privacy policy

Electronic Customs Support AB, organization number 556590-9511, also known as Ecus AB, is the data controller. The privacy policy describes Ecus AB’s and our group companies’ processing of personal data at your request as a customer or customer representative. The policy also includes your rights and how you can exercise them.

What Personal Data is Collected?

When you request consultation or services from Ecus AB, we may collect information about you or relevant parties needed to fulfill the matter, such as name, address, phone number, email address, title, personal identification number (for private customers)

For What Purposes is Personal Data Processed?

The personal data collected in connection with your use of our services will be processed by Ecus AB or companies in Ecus AB’s group, or their respective sub-processors, for the following purposes.

• To be able to communicate with you via email and telephone
• To be able to administer and fulfill agreements with you
• To be able to fulfill the services you have ordered, e.g., customs and transport documentation, permit applications, consultation

Security

Ecus AB maintains a high level of security on its technical platforms and organizational routines to be able to process your personal data with the utmost security. This is to prevent the dissemination, destruction, alteration, and unauthorized access to your data.

Disclosure to Third Parties

Ecus AB will not forward your information to third parties for commercial purposes. Ecus AB may engage external partners or suppliers of, for example, IT services whose performance may involve access to your personal data. Companies that handle personal data on behalf of Ecus AB always sign agreements to ensure a high level of protection for your personal data, even with our partners.

Ecus AB may share your personal data with authorities for the purpose of investigating, preventing, or taking action against illegal activities.

Your Rights

You have the right to know what personal data concerning you is held within the Ecus group. To request this information or for questions about privacy and data protection, you can contact Ecus AB by sending an email to GDPR@ecus.se